Thank you for shopping with MTCLUB. We strive to provide high-quality digital products, including WordPress themes, plugins, eBooks, and code solutions, at affordable prices. Please read our refund policy carefully before making a purchase.
1. No Refund Policy
Since all our products are digital and delivered instantly upon purchase, we do not offer refunds under any circumstances. Once a product is downloaded or accessed, it is considered used, and we cannot reverse the delivery process.
2. Why We Do Not Offer Refunds
- Nature of Digital Products: Digital products cannot be returned, and ownership cannot be revoked once they are downloaded or accessed.
- Low Pricing: We offer premium digital products at significantly reduced prices, making them affordable for everyone.
- GPL License Compliance: As all our products are GPL-licensed, they are freely accessible for use and modification, eliminating the need for refunds.
3. Product Issues
If you experience any technical issues with our products, we encourage you to contact our support team. We are committed to resolving any problems to ensure you are satisfied with your purchase.
4. Eligibility for Replacement
While refunds are not available, we may offer a replacement in the following rare cases:
- If the downloaded file is corrupt or incomplete.
- If the product delivered does not match the description on our website.
To request a replacement, please contact us at [Insert Email Address] within 7 days of your purchase and provide the following details:
- Order ID or invoice number.
- A detailed description of the issue.
- Screenshots or other supporting evidence (if applicable).
5. Customer Responsibility
Before making a purchase, please ensure:
- You have reviewed the product description and features thoroughly.
- The product meets your requirements.
- You have the necessary knowledge or support to use the product.
6. Contact Us
If you have any questions about this policy or need assistance with your purchase, please contact us:
Email: [[email protected]]
By purchasing from MTCLUB, you acknowledge and agree to this Refund Policy. We appreciate your understanding and thank you for choosing MTCLUB for your digital needs.